Return Policy
Eligible physical products can be returned within 7 days of delivery if unused and in original packaging. Digital products and activated subscriptions are non-returnable once fulfilled.
Return requests require a valid order number and purchase details.
Digital codes and activated IPTV plans cannot be returned after delivery.
Faulty items are checked for replacement, repair routing, or refund eligibility.
Refunds are processed through the original payment route where possible.
Most unopened or unused physical products can be reviewed for return.
Some products are final sale once delivered or activated.
Refund speed varies by payment rail and provider verification.
Yes, where stock is available and item condition qualifies for exchange.
Contact support with your order number and reason for return.